MeloDress - Return Policy - There isn't one!
Did not like the 2nd item and no way to return...said the shipping costs would be too expensive
I ordered 2 items from Melodress and 1 was OK but the other was too small and not made very well. Neither have washing instructions on the garments or what they are made up...so not sure what I'll do.
Reached out to the returns dept and they basically said to either keep it or resell and they would send a coupon for a future order - NO WAY I'LL DO THAT.
They said the return postage would be very expensive and not worth it.
DO NOT ORDER FROM THIS COMPANY...better to go with a known retailer even if its Amazon or Nordstrom...at least they stand behind their products. Next time will be a little more careful in ordering from a company I don't know.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $50.
Preferred solution: Full refund.
MeloDress Pros: Look of the sweater.
MeloDress Cons: Quality of the merchandise, Quality of sweater and no return policy, Fit of sweater.
Location: Truckee, California
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content